FAQ

Ordering & Payment

1. How do I place an order?
- Simply browse our products, add to cart, and checkout.
2. What payment methods do you accept?
- We accept [list payment methods, e.g., credit cards, PayPal, etc.].
3. Is my personal and payment information secure?
- Yes, our website uses [security measures, e.g., SSL encryption] to ensure your information is protected. Please see our [privacy policy page] for details.

Shipping & Delivery

1. What is your shipping policy?
- Please see our [shipping policy page] for details.
2. How long does shipping take?
- Shipping times vary [provide estimated times, e.g., 3-7 business days].
3. Can I track my order?
- Yes, you will receive tracking information via email.

Location

1. Where are you located?
- We are based in Tembisa, Gauteng, South Africa.

Products & Returns

1. What if I don't like my product?
- Please see our [return policy page] for details.
2. Can I exchange or refund a product?
- Yes, within [timeframe, e.g., 7 days] and in original condition.
3. How do I care for my product?
- Please see our [product care page] for tips.

Account & Login

1. Do I need to create an account to order?
- No, but creating an account makes future orders easier.
2. How do I reset my password?
- Click [forgot password link] and follow instructions.

Contact Us

1. How do I contact customer service?
- Email us at clotheslineza@gmail.com or use our contact form.
2. What are your business hours?
- We are available Monday-Friday, 8am-5pm.

Please see our [Contact Us] for how to reach us.